Amy

is the massage therapist who works with Chaz Villette as part of his rehabilitation after he gets out of Johns Hopkins Medical Center in July of 2008. She appears in the Vigil 15 vignette, where the first massage she gives Chaz improves his range of motion well enough that he can actually reach above his shoulder height.

Amy works in Alexandria, Virginia. She is married, and "fifteen years older" than Chaz. 

(An early rush of Vigil 15 had Amy working in Baltimore, Maryland - obviously due to the incompetence of Duane the copyeditor. This has been fixed. )